Contact The Natural Bird Product Company

Please check out our Frequently Asked Questions page and drop down menus above for helpful information on our products, delivery and ordering process etc..  We have also included links throughout our shop about safe woods, toy safety, cleaning and much, much more.  If you can’t find the answer to your question or require our bespoke service, we are always more than happy to help you. 

EMAIL:  [email protected]

Our preferred method of contact, e-mail us direct or through the link at the bottom of the page.

Our emails do sometimes get put directly into junk / spam folders (Hotmail and AOL being the main culprits!), so if you are waiting on a response, please be sure to check these folders. If you can add our address to your safe / contact list, that would be great. 

TELEPHONE:  01436 850 217

As we are a small family run company, we may not always be free to take calls as we may be out on errand or on the postal run, so we do prefer email as your main method of contact. But if you would like to phone and we are not available, please do leave a message and we will get back to you as soon as possible, Or e-mail us with your contact number and the most convenient time for us to call you.

OFFICE HOURS:

Monday to Friday 10.00am to 5.00pm

Our office will be closed on all public and bank holidays.

For general enquiries please use the email form below. All fields are required. Please click the "Send Message" button once, when done.